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Chromebook Not Charging/Powering On?

Parents, if your child's CPS Chromebook is not charging or powering on, try the following:
 
  • Plug device in to working power outlet and let charge for 5-10 minutes;

  • Open Chromebook and hold down the "Refresh" and "Power" keys for 10 seconds.

    Chromebook Keyboard

  • The power indicator light on the device should turn orange.

  • Wait 1-2 minutes, hold down the power button for 5 seconds. 

  • Device should power up.
 
If it does not, please fill out the online Tech Request Form and we will call you to make an appointment to exchange devices.